Privacy Policy

Last updated:

1. Introduction

Antibio ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website at https://antibio.world (the "Website") or when you purchase our products.

This policy is designed to comply with the General Data Protection Regulation (GDPR) (EU) 2016/679, the Belgian Data Protection Act, and other applicable data protection laws.

2. Data Controller

The data controller responsible for your personal data is:

Company Name: Antibio

Address: Veldstraat 20, 9000 Gent, Belgium

Email: ask-us@antibio.world

If you have any questions about this Privacy Policy or our data practices, please contact us using the details above.

3. Personal Data We Collect

We may collect and process the following categories of personal data:

3.1 Information You Provide Directly

  • Identity Data: Full name
  • Contact Data: Email address, phone number (if provided)
  • Communication Data: Messages, inquiries, and correspondence with us
  • Transaction Data: Order details, payment information (processed securely by third-party payment providers)

3.2 Information Collected Automatically

  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
  • Usage Data: Information about how you use our Website, products, and services
  • Cookie Data: Information collected through cookies and similar technologies (see our Cookie Policy)

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under Article 6 of the GDPR:

  • Contractual Necessity: Processing necessary for the performance of a contract with you (e.g., processing orders)
  • Consent: Where you have given clear consent for specific processing activities (e.g., marketing communications)
  • Legitimate Interests: Processing necessary for our legitimate interests, provided these do not override your rights (e.g., fraud prevention, website analytics)
  • Legal Obligation: Processing necessary to comply with legal requirements

5. Purposes of Processing

We use your personal data for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your orders and inquiries
  • To provide customer support
  • To send you marketing communications (with your consent)
  • To improve our Website, products, and services
  • To analyze Website usage and trends
  • To prevent fraud and ensure security
  • To comply with legal obligations

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Transaction Data: 7 years from the date of transaction (as required by Belgian tax law)
  • Marketing Data: Until you withdraw consent or 3 years from last interaction
  • Technical/Usage Data: Up to 26 months
  • Customer Support Records: 3 years from resolution

After the retention period expires, we will securely delete or anonymize your data.

7. Data Sharing and Disclosure

We may share your personal data with:

  • Service Providers: Third parties who perform services on our behalf (e.g., payment processors, shipping companies, hosting providers)
  • Legal Requirements: Law enforcement or regulatory bodies when required by law
  • Business Transfers: In connection with any merger, sale, or acquisition of our business

We require all third parties to respect the security of your data and to treat it in accordance with applicable law. We do not sell your personal data to third parties.

8. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions by the European Commission
  • Other legally accepted transfer mechanisms

9. Your Rights Under GDPR

Under the GDPR and Belgian data protection law, you have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data in certain circumstances
  • Right to Restriction: Request restriction of processing in certain circumstances
  • Right to Data Portability: Receive your data in a structured, commonly used format
  • Right to Object: Object to processing based on legitimate interests or direct marketing
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at ask-us@antibio.world. We will respond to your request within 30 days.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure data storage with access controls
  • Regular security assessments
  • Staff training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

11. Children's Privacy

Our Website and products are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete such information promptly.

12. Complaints

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Belgian Data Protection Authority (Autorité de protection des données / Gegevensbeschermingsautoriteit):

Address: Rue de la Presse 35, 1000 Brussels, Belgium

Website: www.dataprotectionauthority.be

We encourage you to contact us first so we can address your concerns directly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Antibio

Veldstraat 20, 9000 Gent, Belgium

Email: ask-us@antibio.world